Oildex System Status
All Systems Operational
OpenInvoice for Buyers Operational
OpenInvoice Portal Operational
OpenInvoice Integration/APIs Operational
OpenInvoice for Suppliers Operational
OpenInvoice Portal Operational
OpenInvoice Integration/APIs Operational
OpenInvoice Supplier Link Operational
OpenTicket for Buyers Operational
OpenTicket Portal Operational
OpenTicket Integration/APIs Operational
OpenTicket for Suppliers Operational
OpenTicket Portal Operational
OpenTicket Integration/APIs Operational
OpenContract for Buyers Operational
OpenContract Portal Operational
OpenContract Integration/APIs Operational
OpenContract for Suppliers Operational
OpenContract Portal Operational
OpenContract Integration/APIs Operational
DataExchange Operational
Revenue Detail / CDEX Operational
Gas Plant Statement Operational
Gas Balancing Statement Operational
Joint Interest Bills Operational
Run Ticket / Run Statement Operational
Owner Relations Portal Operational
Oilfield Services Suite Operational
FieldCRM Operational
Equipment Operational
Personnel Operational
Consumables Operational
Purchasing Operational
Rentals Operational
Timesheet Operational
Safety Operational
Forms Operational
Maps Operational
Reports Operational
Operator Dispatch Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 19, 2019

No incidents reported today.

May 18, 2019
Completed - The scheduled maintenance has been completed.
May 18, 23:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 19:00 MDT
Scheduled - This weekend, the Oildex technical team will be conducting infrastructure maintenance on the DataExchange production environment. The maintenance is expected to take 4 hours starting at 7:00 pm MDT (8:00 pm CDT) on Saturday, May 18th.

Please note, the DataExchange production environment will remain available while the maintenance is in progress however, users may have intermittent periods of reduced functionality and there may be delays in file processing.

If you have any questions, comments, or concerns regarding this notification please contact our support team by email at support@oildex.com.
May 16, 13:03 MDT
Completed - The scheduled maintenance has been completed.
May 18, 19:45 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 19:00 MDT
Scheduled - Tonight we will be deploying the OpenInvoice 2019.05.18 Service Update to production. The OpenInvoice and OpenTicket production environment, including OpenInvoice Supplier Link, will be unavailable for approximately 1 hour starting at 7:00pm MDT on Saturday, May 18th while the service update is applied to the environment.

During the service update, Oildex Oilfield Services Suite (OSS) users will have reduced functionality when managing tickets for OpenTicket customers.

If you have any questions, comments, or concerns regarding this notification please contact our support team by email at openinvoicesupport@oildex.com.
May 18, 18:13 MDT
May 17, 2019
Completed - The scheduled maintenance has been completed.
May 17, 18:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 18:00 MDT
Scheduled - This weekend we will be deploying the OpenInvoice 2019.05.17 Service Update to production. The OpenInvoice and OpenTicket production environment, including OpenInvoice Supplier Link, will be unavailable for approximately 4 hours starting at 6:00pm MDT on Friday, May 17th while the service update is applied to the environment.

Updated release notes describing all items included in the service update will be available in the Resource Center on Friday.

During the service update, Oildex Oilfield Services Suite (OSS) users will have reduced functionality when managing tickets for OpenTicket customers.

If you have any questions, comments, or concerns regarding this notification please contact our support team by email at openinvoicesupport@oildex.com.
May 15, 09:50 MDT
May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019
Completed - The scheduled maintenance has been completed.
May 12, 14:10 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 18:01 MDT
Scheduled - This weekend the Oildex technical team will be reconfiguring the OpenInvoice and OpenTicket production database to incorporate new hardware. The OpenInvoice and OpenTicket production environment, including OpenInvoice Supplier Link, will be unavailable from 6:00 pm MDT on Friday, May 10th to 6:00 am MDT on Monday, May 13th.

During the OpenInvoice and OpenTicket database configuration, Oildex Oilfield Services Suite (OSS) users will have reduced functionality when managing tickets for OpenTicket customers.

We recognize the impact of an extended service disruption to your business and are working to ensure the disruption is as short as possible. If you have any questions, comments, or concerns regarding this notification please contact our support team by email at openinvoicesupport@oildex.com.
May 8, 14:08 MDT
May 11, 2019

No incidents reported.

May 9, 2019
Completed - The scheduled maintenance has been completed.
May 9, 19:15 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 19:00 MDT
Scheduled - This Thursday we will be deploying the DataExchange 2019.05.09 Service Update to the production environment, which includes updates to the Check Stub Revenue Exchange application.

Please note, the DataExchange production environment will remain available during Thursday evening’s deployment.

Updated release notes will be available by end of business on Thursday. To view the release notes when they are available, please go to https://www.oildex.com/support/dx-release-notes/.

If you have any questions, comments, or concerns regarding this notification, please contact our support team by email at support@oildex.com.
May 7, 14:02 MDT
May 8, 2019

No incidents reported.

May 7, 2019

No incidents reported.

May 6, 2019

No incidents reported.

May 5, 2019

No incidents reported.