Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 10, 2019 - 18:01 MDT
Scheduled
This weekend the Oildex technical team will be reconfiguring the OpenInvoice and OpenTicket production database to incorporate new hardware. The OpenInvoice and OpenTicket production environment, including OpenInvoice Supplier Link, will be unavailable from 6:00 pm MDT on Friday, May 10th to 6:00 am MDT on Monday, May 13th.
During the OpenInvoice and OpenTicket database configuration, Oildex Oilfield Services Suite (OSS) users will have reduced functionality when managing tickets for OpenTicket customers.
We recognize the impact of an extended service disruption to your business and are working to ensure the disruption is as short as possible. If you have any questions, comments, or concerns regarding this notification please contact our support team by email at openinvoicesupport@oildex.com.
Posted May 08, 2019 - 14:08 MDT
This scheduled maintenance affected: OpenInvoice for Suppliers (OpenInvoice Portal, OpenInvoice Integration/APIs, OpenInvoice SupplierLink), OpenTicket for Buyers (OpenTicket Portal, OpenTicket Integration/APIs), OpenTicket for Suppliers (OpenTicket Portal, OpenTicket Integration/APIs), and OpenInvoice for Buyers (OpenInvoice Portal, OpenInvoice Integration/APIs).